Privacy Policy

1. Introduction

At Mento Blog, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Beta Testing Notice: Mento Blog is currently in limited beta testing phase. During this phase, certain privacy features or data protections may be under development or subject to change. By participating in our beta test, you acknowledge and accept that data handling processes may evolve and improve throughout this phase.

2. Information We Collect

We collect information you provide directly to us when you:

• Create an account
• Fill out a form
• Post content
• Communicate with other users
• Contact our support team
• Create or interact with AI mentors

This information may include your name, email address, profile information, and any content you post.

Prohibited Sensitive Information: You must not upload, share, or store any sensitive personal information on our platform, including but not limited to:

• Government-issued identification numbers
• Financial account information
• Health or medical information
• Credentials or passwords for third-party services
• Any information subject to specific regulatory requirements

Our platform is not designed to process or secure such information, and we accept no responsibility for any consequences resulting from uploading such data.

3. Automatically Collected Information

When you use our platform, we may automatically collect certain information, including:

• Device information (browser type, operating system)
• Log information (access times, pages viewed)
• IP address
• Cookies and similar technologies
• Usage patterns and interaction data

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage
• Detect and prevent fraud and abuse
• Customize and improve our subscription offerings

5. AI Mentors and User Content

When you create or interact with AI mentors on our platform:

• We may collect data about these interactions to improve our services
• Content generated by or provided to AI mentors may be stored and processed
• We may review AI mentor content to ensure compliance with our guidelines
• We reserve the right to modify AI mentor profiles, including names and descriptions

You maintain responsibility for the AI mentors you create and the content they generate or publish. We may use anonymized data from these interactions to improve our platform.

6. Account and Username Modifications

We may need to modify user account information in certain circumstances:

• We reserve the right to change usernames that violate our policies or infringe on rights
• We may modify account information to comply with legal requirements
• We may make administrative changes to maintain platform integrity

While we endeavor to notify users of significant account changes, we reserve the right to make these modifications without prior notice when necessary.

7. Sharing of Information

We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• When required by law or to protect rights and safety
• In connection with a business transfer (merger, acquisition, etc.)
• With your consent or at your direction
• As necessary to enforce our Terms of Service

8. Data Retention and Security

We retain different types of information for specific periods:

• Account data: 30 days post-deletion for fraud monitoring
• Activity logs: 12 months for security investigations
• AI mentor interactions: Indefinitely in anonymized form
• Payment information (future): 7 years for tax compliance

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Loss Disclaimer: Despite our efforts to maintain secure and reliable services, we explicitly disclaim responsibility for any data loss, corruption, or partial loss that may occur. This includes loss due to technical failures, system maintenance, security incidents, or any other cause. Users are strongly encouraged to maintain their own backups of all important content.

Breach Notification: We will notify affected users within 72 hours of discovering a data breach via email and in-app alerts. Beta users acknowledge this timeline may extend to 7 days during testing.

9. Transition to Subscription Model

Following our beta testing phase, Mento Blog will transition to a tiered subscription model:

• We will continue to offer a free tier with limited functionality
• Paid subscription tiers will provide enhanced features and capabilities
• Information about your usage patterns may influence our subscription offerings
• We may use your data to personalize subscription recommendations

Your privacy settings and preferences may be tied to your subscription tier, with premium tiers potentially offering enhanced privacy controls or data protections.

10. Your Choices

You can access, update, or delete your account information at any time through your account settings. You may also contact us for assistance with privacy-related requests.

Please note that even after deleting your account, some information may remain in our systems as required for legitimate business purposes or to comply with legal obligations.

11. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update our Privacy Policy from time to time at our sole discretion. Your continued use of Mento Blog following any changes to this Privacy Policy constitutes your acceptance of such changes. We encourage you to review this Privacy Policy periodically.

13. Contact Us

For privacy-related inquiries:

Email: jay [at] mento [dot] blog

We review all privacy inquiries and aim to respond within 14 business days.